Privacy Policy

Privacy Policy for Funding Hub Limited

Purpose

At Funding Hub, we value your trust and prioritise the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the New Zealand Privacy Act 2020 and are compliant with the General Data Protection Regulations (GDPR).
A copy of Google’s Privacy Policy can be found here: https://policies.google.com/privacy

Consent

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website and contact us directly.

Collection of Personal Information

We collect personal information such as your name, email, address, date of birth, phone number, and details related to our services through various methods including:
  • Telephone
  • Our website
  • Written communication
  • Marketing campaigns
We may also collect information from public sources and your professional advisers with your consent. Additionally, our website uses cookies to enhance your experience.

Use of Personal Information

We use your information to:

  • Determine your eligibility for our products or services
  • Provide the requested information or services
  • Comply with legal obligations

Protection of Your Personal Information

We employ various physical and electronic security measures to protect your data, including:

  • Controlled access to information systems
  • Internal information security policies
  • Employee training on information security and privacy
  • Regular monitoring and compliance reviews

We take reasonable steps to destroy or anonymize personal information when it is no longer
needed.

Disclosure of Your Personal Information

We may disclose your information to:

  • Legal or regulatory authorities: We may share your information to comply with laws,
    regulations, or requests from government or regulatory bodies.
  • With your consent: Your information may be disclosed with your explicit consent, implied consent based on the circumstances, or as permitted by the Privacy Act 2020.
  • Service providers: We may share your information with third parties who assist us in
    delivering our services, such as auditors or IT service providers, ensuring they adhere to confidentiality and privacy standards.
  • External dispute resolution provider: We may provide your information to our independent dispute resolution service to address and resolve complaints or disputes
    effectively.

We will not sell your personal information or disclose it without your consent.

Online Security Disclaimer

We cannot guarantee the security of information transmitted online, and it may be intercepted during transmission. By using our services, you accept this risk.

Third-Party Links and Ads

Our website may include links to third-party websites or advertisements. We are not responsible for their privacy practices, content, or policies. Please review their terms independently.

Advertising and Tracking

Third-party advertisers may use cookies or similar technologies to collect non-personal data about your browsing activity to deliver targeted ads. You can manage these settings through your browser or opt out via third-party platforms.

Access, Correction, and Deletion of Personal Information

You have the right to request access to, correction, or deletion of your personal information. Contact us at: We will respond to your request within a reasonable period. Note that some information may need to be retained for legal or regulatory reasons.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be available on our website. You can also request a copy by contacting us.

Queries and Concerns

For any privacy-related concerns, please contact us at:

We will acknowledge your complaint within five working days and strive to resolve it
promptly. If you are not satisfied with our response, you may contact the Privacy
Commissioner at www.privacy.org.nz.